Until this year, I have never been brave (or crazy) enough to venture out on Black Friday, but I have had to work it.
There is nothing like working in retail at Christmastime. It makes you forget that you’re being paid minimum wage and working with a lot of slackers who take advantage of how difficult it is for a company to fire someone.
The spirit of the season is in full swing at Christmas. Sales come easily, so the stress of achieving sales goals goes away. People enter the store with money to spend and the desire to get the perfect gift. It is hard not to get caught up in the excitement of it all, and the mall is the perfect place for sensory overload.
There are decorations hitting you square in the face as you get close to the mall. You don’t have to step inside to see it. I recommend going to Easton if you’re ever in central Ohio during this time of year. It’s a sprawling shopping center with a large central bi-level indoor mall with a movie theater and lots of restaurants and dozens of outdoor shops along small pedestrian-friendly streets. There are lights everywhere and a trolley and horse-drawn buggies outside. The smells of baking and burning holiday candles are everywhere. People are milling around bundled in their warm coats and scarves, and for some reason most of them are dressed up for the occasion. And there is music floating around every store, every hall, even in the bathroom.
Of course, with the amount of people who are shopping, some of whom are stressed out about money or getting the right item or simply being out in the crowds, there can be some frustrating situations at the mall. And the people who are working are most likely putting in a lot more hours than usual, and they are probably tired. Here is some advice for shoppers to help your trip go smoothly and to help keep the salespeople from snapping.
Advice for shoppers:
- No, if the tag is missing, it is not free.
- Yes, you're going to have to wait in line.
- Plan ahead. Check out store ads, look online, and bring in pictures of the items you want so you can be in and out in no time. But be aware that there are such things as online exclusives, or gasp!, the store might be out of stock of something.
- Most stores will not hold items for you on big shopping days like Black Friday and Christmas Eve. If a salesperson decides to break this rule to do you a favor, please thank them!
- Keep an eye on your children. If you don't have the patience to watch them or to make them behave, don't bring them. Salespeople are not babysitters. Once when I worked at Victoria's Secret, two boys under seven came into the store with their mother who wasn't watching them. They went into the window and pulled the bras down off of the mannequins. A mall shopper passed the window and became outraged, came into the store to yell at our manager for the "disgraceful" window display. We had no idea the boys had done that, and while I got a good laugh out of it, it caused a situation that had to be diffused. We also used to have children climb on the giant pink dogs who promptly fell down and hurt themselves because of negligent parents. It is hard enough keeping everything in order at the holidays without having children destroying displays and running into customers. Please watch your kids.
- When you’ve come to the store for a specific item and can’t find it, ask if there are any left. Often stores have access to inventory on their computers, or at the very least a salesperson can check the stock room for you. However, if they tell you they’re out of something, accept that answer. Don’t start digging in understock or rifling through boxes in hopes of finding a stray item. Not only does that make it more difficult for salespeople to replenish the dwindling stock on the shelves, but it makes them suspicious of you.
- Let your cashier know before you finish checking out that you need gift receipts. If you can group the items on the gift receipt together so he doesn't have to excavate your long list of purchases to make sure they all make it on the gift receipt, that would be especially helpful.
- Be pleasant! After all, it's the most wonderful time of the year. Yes, there are sales goals to make, and salespeople often required by their employers to tell you about something on sale or something new. If you're not interested, just smile and nod and thank them. Don't give them a dirty look, or worse yet, completely ignore them.
- If they do a good job, please call in to complete that survey. Most respondents are people who have had a bad experience, so it is nice to hear praise every now and then, and often you'll get a discount on a future purchase for your trouble.
My first Black Friday was a big success. I went out with my friend Theresa and her family. She told
We began at 5:30 in the morning and ended at 4 p.m. My feet hurt, my shoulders hurt, and I just want to curl up on the couch. But now that I don’t work at the mall and because I don’t have a lot of girl friends, I don’t often get to go shopping in the way a girl likes to shop: slowly, extravagantly, and for hours.
The deals didn’t blow my mind, but I did see lots of great gifts, and lots of things I wanted to buy for
The girls kept telling me how unlike a usual Black Friday this one was, and they credited that to the fact that so many stores are open on Thanksgiving now. I enthusiastically refuse to go shopping on holiday, a value I learned from my dad, who pounded the ideals of the good old days into our heads by explaining that if no one went out on holidays, the stores wouldn’t be open because they wouldn’t be making money. While I know my efforts are futile, I stand by the notion that all of us deserve a true collective holiday from work a few times a year.
I don’t think I will ever feel that I need to shop on Black Friday, but it was a lot of fun to go out with a group and try to get great gifts for our loved ones. If you’ve never gone, I recommend it.
RADIO: Although I am a far bigger fan of classic movies than I am of old time radio, I especially enjoy listening to radio during the holidays. This is largely due to the fact that there are several children’s programs that were broadcast in the days between Thanksgiving and Christmas.
This year, I recommend that you listen to these programs the way they were originally aired. If you don’t have children, you might feel a little silly listening to these things, but I defy you not to like them even just a little bit.
Cinnamon Bear can be streamed here: http://www.getrichslowly.org/blog/2008/11/29/the-cinnamon-bear-an-old-time-radio-christmas-tradition/
Jump Jump and the Ice Queen (begins tomorrow) can be streamed here: https://archive.org/details/OTRR_Jump_Jump_Ice_Queen_Singles
Jonathan Thomas and His Christmas on the Moon can be streamed here: https://archive.org/details/ChristmasontheMoon
If you want to stream them one per day per Christmas, listen to Cinnamon Bear “Paddy O’Cinnamon” and Jonathan Thomas and his Christmas on the Moon “Santa and the Squeebublians”.
We met my extended family at the movie theater to see Jingle All the Way. At the time, I really enjoyed it as a straight movie, but these days it’s a great representation of the cheesy nonsense of 90s movies.
The film addresses a hot-selling toy reminiscent of the Cabbage Patch Kids of the 80s or the Tickle Me Elmos of the 90s that people fought each other to buy for their kids. My sister got an Elmo a year after they were nowhere to be found. It was a cute toy, but by that time I was getting too old to enjoy things like that.
SONG: “My Christmas List” by A Simple Plan
GIFT MEMORY: Over the years, I have received some really great gifts. The one I remember wanting the most was my Makeup Beauty doll. For the life of me, I can’t remember why I had such a strong desire for it, but I hoped and wished and prayed for that doll, and I got it.
My grandma has always asked us kids what we want every year, and she usually gets the item we want the most. No socks and sweaters and lame gifts from her; she goes the extra mile to get us fun things.
Makeup Beauty was a great doll for the bathtub. She was all plastic with long blonde hair. She wore a plastic bathing suit and came with an assortment of colored crayons that you had to wet to apply. They were very similar to bath paints, and although the commercials claimed you could wear her makeup too, it didn’t look anything like the stuff my mom put on every morning.
Here is the commercial: (Sorry I could only find it in Dutch)